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KANE PLANTATION GUESTHOUSE POLICIES

Kane Plantation Guesthouse is designed for the enjoyment of our adult guests and as such is not suitable for infants or children under the age of fourteen. Children under the age of 18 must be accompanied by a family member. While we love our furry friends, we regret that pets cannot be accommodated at the Guesthouse.

Each of our luxury suites is designed to accommodate up to two guests only.

Payment in full, including taxes, is required at the time a reservation is made, and will be charged to the Visa, MasterCard, or Discover card provided. We regret that we do not accept American Express nor JCB cards. Your reservation is not confirmed until your payment in full has been successfully processed. A confirmation email will be sent to you by our reservation system. By confirming a reservation, guests acknowledge and agree to the following cancellation policy.

Cancellation Policy

Travel Protection or Travel Insurance Recommended
Because Kane Plantation Guesthouse is a small luxury Bed and Breakfast, cancellations or changes to your reservation affect us greatly. We strongly urge all guests to purchase travel protection or travel insurance. This may help protect your reservation investment in the event of an unexpected illness, emergency, travel disruption, or other covered circumstance. Guests are encouraged to review their travel protection or travel insurance policy carefully to understand what circumstances and expenses are covered.


When you make your reservation, you agree to the following:

Cancellations 14 or More Days Before Check-In
Cancellations made 14 or more days before the scheduled check-in date are eligible for a full refund.

Cancellations Within 14 Days of Check-In
No refunds will be issued for cancellations made within 14 days of the scheduled check-in date. This policy applies regardless of the reason for cancellation, including illness, emergencies, changes in travel plans, transportation disruptions, severe weather, or other unforeseen circumstances.

No-Shows and Early Departures
No refunds will be provided for no-shows, late arrivals, or early departures. Guests are responsible for the full cost of their confirmed reservation.

Acceptance of Policy
By making a reservation and submitting payment, the guest confirms that they have read, understood, and agreed to this cancellation policy. This policy applies to all reservations unless a different cancellation policy is expressly provided in writing at the time of booking.

Cancellations must be made by telephone, but also require a confirmation email.

Check-In and Check-Out

Check-in time is from 4pm to 6pm. We might be able to accommodate a later check-in if you contact us to arrange it before your visit. For us to provide the very best welcome to you, it is helpful for us to know the approximate time of your arrival, especially if you are arriving on an evening flight. Please let us know your estimated arrival time and provide a contact telephone number. If your proposed arrival time changes after you make your reservation, or if you are delayed, please let us know by calling +1 808 328 2416 or +1 808 765 4351. If you would like to check-in earlier than 4pm, please let us know in advance, and we will try to accommodate your needs.

Check-out time is 11am.

Breakfast

We serve breakfast at 8.30 each morning in the dining room. If you have not already done so, please advise any special dietary requirements. While we will try to accommodate special diets, we regret that this may not always be possible.

Smoking

For the health, comfort, and safety of our guests and staff, Kāne Plantation Guesthouse is a non-smoking facility. Smoking is not permitted within the suites, on the lanais, or within 30 feet of covered spaces. Guests are welcome to enjoy tobacco products in the gardens. A minimum USD250 cleaning fee will be charged for smoking inside the suites or common areas.

ARRIVAL TIMES
4:00 PM - 6:00 PM
If arriving outside of check-in times, please call to make arrangements.

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